Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide directly to us, including:
- Name and email address when you create an account
- Payment information for subscription services
- Profile information and preferences
- Communication preferences and support requests
1.2 Usage Information
We automatically collect information about how you use our Service:
- Images you upload for 3D model generation
- Generated 3D models and processing history
- Usage patterns and feature interactions
- Device information, IP address, and browser type
- Log data including access times and pages visited
2. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered 3D model generation services
- Process your images and generate 3D models
- Manage your account and process payments
- Communicate with you about our services and updates
- Analyze usage patterns to enhance our algorithms
- Provide customer support and technical assistance
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, user information may be transferred
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure data centers with physical and digital safeguards
5. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Uploaded images are processed and may be retained for service improvement, but can be deleted upon request.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your information
- Data portability
- Withdraw consent at any time
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for more information about our use of cookies.
10. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@polymint.io
Website: https://polymint.io